Welcome to Smart Trade Software, Inc. (“we,” “us,” or “our”). We are committed to safeguarding the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with all relevant privacy laws worldwide.

By using our website, products, and services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

1) Information We Collect

a) Personal Information

We may collect personal information such as:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: MT5 credentials for the purpose of connecting with the ScalpTrade.ai bot, or another one of our available trading bots.
• Financial Information: Payment details and brokerage account information, including account numbers, for use in transactions.
• Usage Data: Information about how you interact with our website and services, including IP addresses, browser type, pages viewed, and the time and date of access.

b) Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your usage patterns on our site. This helps us improve our services, personalize content, and analyze our user base.

c) Third-Party Data

In some cases, we may receive information about you from third-party sources, such as brokers, to ensure the proper functioning of our services.

2) How We Use Your Information

We use the collected information to:

• Provide Services: Set up, connect, and operate the ScalpTrade.ai bot.
• Process Transactions: Facilitate deposits, withdrawals, and other financial transactions related to our services.
• Enhance User Experience: Improve the website, analyze usage trends, and ensure site security.
• Customer Support: Assist with inquiries, provide support, and resolve issues.
• Legal Compliance: Comply with applicable laws, regulations, and contractual obligations.

3) Sharing Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in providing our services, such as payment processors, customer support, and analytics providers.
• Legal Requirements: When required to comply with legal obligations, including responding to subpoenas, court orders, or other legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of the transaction.

We do not sell, rent, or trade your personal information to third parties.

4) International Data Transfers

ScalpTrade.ai operates globally, and your information may be transferred to, processed, and stored in countries outside of your own. We take necessary steps to ensure that your data is handled in compliance with this Privacy Policy and applicable privacy laws.

5) Data Security

We employ technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. Although we strive to protect your personal information, no method of transmission over the internet is completely secure.

6) Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and Portability: Request a copy of your personal information.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information.
• Objection and Restriction: Object to or restrict certain processing of your data.
• Withdraw Consent: Where processing is based on consent, you have the right to withdraw it at any time.

To exercise your rights, please contact us using the information provided below.

7) Retention of Data

We retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable laws, regulations, or contractual obligations.

8) Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child, we will promptly delete it from our records.

9) Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the “Last Updated” date, and significant changes will be communicated through our website or directly to users where required.

10) Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Smart Trade Software, Inc.
Email: support@smarttradesoftware.com
Address: Singapore Land Tower, 50 Raffles Place, Singapore 048623

This Privacy Policy applies to all users worldwide and is intended to comply with major privacy regulations, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant privacy laws.

Thank you for trusting ScalpTrade.ai with your information. We are committed to protecting your privacy and providing a secure and transparent experience.